6 September 2019
Any staff member who has been on the receiving end of aggressive or violent behaviours should be provided with appropriate follow-up support. Such a process should be covered in a plan that truly aims to address violence and aggression in health care settings. At the very least, this process should provide for impacted to staff to receive:
- extensive and appropriate follow up;
- support and care;
- information about access to the workers’ compensation system; and
- information on, and support throughout, the police reporting system process.